FAQ

  • Yes the Arboriscence holds both the ETL certificate for North America as well as the CE certificate for the EU.

  • TRIAC controls would not interfere nor interact with this fixture.

  • The Arboriscence does not feature any color temperature adjustments and glows at a steady 2200K, the fixture can be dimmed and brightened from 0% to 100%.

  • Yes, simply utilize the cord tensioner to adjust the suspension length. For more infomation please refer to our manuals or installation guide videos.

  • This fixture can be installed on slanted ceilings, make sure to take extra precaution when working with drilling and bracket-mounting.

  • The Arboriscence is an integrated LED lighting fixture, the light source is a part of the Fixture itself. Therefore the light source of the Arboriscence is not replaceable.

  • Yes, you may incorporate this product into the Tuya smart home system through a gateway purchasable on our website. Please note that if you opt for a gateway along with this fixture you will have to pair the fixture to the gateway yourself. This means that your fixture may not come ready-to-use as they normally would without a gateway. This process can also be complicated and confusing if you are not familiar with the Tuya smart home system. We will send you a different set of instructions and manual to assist you in this process if you choose to incorporate a gateway with your fixture.