Intercompany program

You design. we deliver

Built for Designers Who Demand More

Frequently asked questions

What are the benefits of joining the Magcharm Intercompany Program?
  • Exclusive member-only discounts
  • Early access to new product launches
  • Complimentary priority processing & shipping
  • Dedicated manager support

Plus custom lighting solutions and expert consultations tailored to your projects.

Who can join the Magcharm Intercompany Program?
Architects, interior designers, builders, contractors, and other trade professionals—or any business valuing quality and innovative lighting design.
How do I apply for the Magcharm Intercompany Program?
Complete our 3-step online application form. We’ll review within 24–48 hours, then send you a Magcharm Pro Account with your exclusive benefits.
What kind of discounts can I expect?
Special trade pricing across our full product line. Rates vary by category and order volume—your account manager will share details upon approval.
Can I get samples or a catalog?
Yes—Pro members can request samples and catalogs at no charge. If you’re unsatisfied, return them for a full refund.
How do custom lighting fixture requests work?
Contact your dedicated manager with project details. We offer design solutions and simple customizations (e.g., size, hanging length, fixtures per bundle). Customized orders are final sale.
How does the ordering process work for Pro members?
Once approved, you’ll get login details for your Pro portal. Browse products, place orders, or request a direct invoice for immediate purchase without logging in.
Are there any minimum purchase requirements?
No strict minimums. Bulk orders unlock tiered discounts and flexible payment options—our team will tailor a solution to your project scope.
Can I request configuration and specification sheets?
Absolutely—email us or your account manager for PDF spec sheets on any fixture. We’re happy to provide all technical details you need.
Who can I contact if I have questions?
Email us anytime or call Monday–Friday, 9 am–8 pm EST. Your dedicated account manager is also available for personalized assistance.

Above and beyond your expectations

Built With Precision and Reliance

We know your projects demand excellence. That’s why every fixture goes through strict quality control to meet the highest standards possible. From core collections to custom pieces, we pay the greatest attention to design and durability. With a one year warranty on all products, you can install with total confidence.



Vast and Efficient Supply Chain

With warehouses in New York, Shenzhen, and Hong Kong, we can ensure the most efficient delivery process wherever you
are located. Whether you re working on a residential community in Texas or a construction project concept in Toronto, our global logistics network is designed to keep your timelines on track and your projects moving forward without delay.



Support System for Designers

We’ve worked with many designers like you to get to where we are today. Our exclusive managers are here to support
every stage, from customization to delivery and beyond. When questions come up, you’ll always have someone ready to help with no time wasted.



How designers use Magcharm to  transforms spaces