FAQ(Polly)

What is the installation process for the Polly Suspension Pendant?

Please refer to our installation guide videos for more information.

Does this fixture pass the safety regulations in my country?

Yes the Polly Pendant holds the ETL certificate for North American quality standards and the CE certificate for European quality standards.

Can the illumination settings on the Polly Pendant be adjusted?

Unfortunately, the illumination settings on the Polly Pendant cannot be adjusted. The pendant glows at a warm color temperature of 3000K.

Can the length of the suspension cord be adjusted?

Yes the length of the suspension cord is adjustable, simply press the release button on the auto-locking cord tensioner and either pull to increase the length of the suspension or push to decrease the length of the suspension. For more infomation please refer to our installation guide videos.

How is the illumination effect？What is the recommended setting for the pendant?

The pendant is an amazing source of ambient illumination. Due to its smaller size and warm color hue, we would recommend this fixture be placed in bedrooms, or other restful settings.

Can the Polly Pendant be installed on a slanted ceiling?

The Polly Pendant can be installed on slanted ceilings, just make sure to take extra precaution when working with the drilling and bracket-mounting.

Can the light bulb be changed?

Yes the light bulb of the Polly Pendant can be replaced with a standard G9 Bulb with the configurations of 3000K 3W.