Description

Eiffel Staircase Pendants Knob Control is a Pre-order Item | Ships in approx. 30 days after purchase

The Eiffel Staircase Pendants are a collection of Eiffel Pendants suspended from a single circular base. Alike the singular Eiffel Pendants, the Eiffel Staircase Pendants are characterized by their Eiffel Tower-inspired exterior. With multiple glowing towers suspended from the fixture, allow yourself to bask in the simulated glow of Paris.

FQA
What is the difference between the Knob Controlled option, and the Smart Knob + Tuya App + Alexa Controlled option? How do I select the right one for me?

The knob controlled option offers only a single method for light control, which is the knob that comes within the packaging. This option benefits from being a much simpler, hassle-free form of fulfilling all your areal light control requirements through our sleek knob gadget.

The Smart Knob + Tuya App + Alexa Controlled option offers multiple methods of light control from Smart Lighting Features. With this option you would need to connect your fixture to the Tuya App to utilize the three different ways of light control: By toggling the Knob gadget, the Tuya App meter, or through Alexa.

What is the pairing and installation process for the Eiffel?

1. Unbox the packaging and check if you have received everything(Check specific installation video for more information on what components comes in your parcel)


2. Assemble your fixture if necessary(some fixtures don't require an assembly process)


3. Pairing process:
For customers that have purchased the Knob Control option, check if fixture pairing is functioning as normal by toggling the illumination settings before you install the fixture(check specific installation guide video for more instructions).
For customers that have purchased the Smart Knob + Tuya App + Alexa Controlled option, please follow along in your fixture's specific installation guide video as you need to pair your device to the various control systems.

4. Install your fixture to your ceiling

Does this fixture pass safety regulations in my country?
Yes the Eiffel holds the ETL certificate for North American quality standards and the CE certificate for European quality standards.
Can this fixture be installed with a TRIAC light control system in the wall?
A TRIAC control system should not interfere with the Eiffel, however, the TRIAC controls would not be able to interact with our fixtures either.
Can the illumination settings on the Eiffel Staircase Pendants be adjusted?
Yes, the Eiffel supports a wide array of illumination settings, ranging from colour temperature, to dimmability. The Eiffel has an adjustable color temperature of 2700K to 5000K, and a dimmable brightness from 100% to 0%.
Can the length of the suspension cord be adjusted?
Yes the length of the suspension cord is adjustable, simply press the release button on the auto-locking cord tensioner and either pull to increase the length of the suspension or push to decrease the length of the suspension. For more infomation please refer to our installation guide videos.
What is the recommended environment for these Staircase Pendants?
The Eiffel is an amazing source of ambient, accent and task illumination due to its versatile light emission settings. Due to its larger size and a wide array of illumination functionalities, we would recommend this fixture be placed in a dining environment, such as over a dining table or over a kitchen countertop.
Can these Staircase Pendants be installed on a slanted ceiling?
This fixture cannot be installed on slanted ceilings.
Can the light sources of the Eiffel be changed and replaced?
The Eiffel is an integrated LED lighting fixture in which the light source is a part of the Fixture itself. Therefore the light source of the Eiffel is not replaceable.
Can the illummination settings on individual pendants be adjusted separately?
No, the lighting adjustment of every pendant is synchronized, therefore, all lighting configuations will be applied to each pendant equally.
Dimensions & Specs

Eiffel Staircase Pendants

Size:

Number of Pendants: 22
Fixture Size: 22 * ⌀3.86"(⌀9.8cm) x H8.78"(H22.3cm)
Fixture Canopy: ⌀31.5"(⌀80cm) x H 1.65"(H4.2cm)
Mounting Bracket Drilling Distance: 18.5"(47cm)
Maximum Suspension Length: 106.3"(270cm)

 

Lumens: 9000

Wattage: 200W

Product Weight: 49.6 lbs (22.5 KG)

Control: Knob Control

Smart Lighting System: Tuya

Chargeable: No

Fixture Type: Staircase Pendants

Style: French Light Luxury

Installation Style: Ceiling Mounted

Material: Aluminum+Iron+Translucent Glass

Colour: Translucent White

Light Source: LED Light Beads (Not replaceable)

Color Temperature: 2700 ~ 5000K

Dimmable: Yes

CRI: 95+ RA

Power Drive: AC

Voltage: 110-120V

Warranty: 2 Years

Certifications: ETL, CE

Shipping and Returns

Shipping

Magcharm is proud to offer FREE standard shipping on all orders. Shipping times may vary based on stock availability and shipping destinations. Once your order has shipped, delivery can typically be expected within several business days. For more accurate estimated delivery times, check the details provided in Track My Order. Please note that delays may occur during holiday or promotional periods.

Expedited shipping options are available during checkout for an additional fee. For more information on shipping, please refer to our comprehensive Shipping Policy.

Returns

Your satisfaction is Magcharm’s paramount priority, which is why we proudly provide a 30-day money-back guarantee on every product! For more information on how to start a return, please refer to our comprehensive Refund Policy.

If you need assistance, please contact our live support team or email us at support@magcharm.com and we will be happy to help!

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